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Client Rights, Accessibility, & Privacy

OHC's Commitment to Diversity, Respect, Privacy, and Clients

​Our commitment to diversity includes providing access to our resources to all people, including people with disabilities. If you have any questions or suggestions regarding the accessibility of this site, please email us at admin@openheartcommunities.org.​

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Open Heart Communities is a client-focused organization that strives to connect our mental health services with those who could benefit from them. We strive to present information to you as clearly as possible. Information may be presented in several formats, including text, video, images, and PDF.

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We encourage you to contact us if you have any concerns regarding our accessibility.

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Client Records Requests

Clients can request access to their OHC records at any time. The most efficient way to do so is by sending an email to admin@openheartcommunities.org with their request. The client will receive a response regarding their request within 72 business hours acknowledging the request. In general, clients can expect to receive appointment summaries within two weeks from the request date. More comprehensive clinical reports (i.e., testing reports) may take longer, but will generally be sent within two weeks after the completion date of the report.

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The following OHC Policies are clickable for viewing, download, or printing:

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