Intake Worker
Work Category: Part-time or Full-time
Shift: 1st, 2nd, and 3rd
Starting Salary: TBD
Purpose:
This role has responsibility of the intake for prospective and knew residents
Duties & Responsibilities:
-Answer the intake line
-Answer all customer inquiries regarding residency openings
-Schedule a physical exam, dental exam, vision exam, and psychological exam for each new resident
-Keep track of residency openings for all sites
-Schedule transport for all resident appointments and trips
-Schedule the initial resident-caregiver-social service worker appointment
-Other duties as assigned
Competencies & Attributes:
-Excellent verbal and written communication skills
-Exceptional prioritization and planning skills
-Knowledge of licensing guidelines
-Ability to promote quality assurance and performance improvement
-Teamwork/Interpersonal skills
-Reliability/Accountability
-Leadership
Required Education & Experience:
An intake worker, at the time of appointment shall possess the following:
A high school diploma or GED
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Other Requirements:
-Must not be listed on Central Registry for the abuse or neglect of a child
-Must not be listed on the Sexual Offender Registry
-Must be of good moral character